Updated: May 22, 2018
I'm going to fill you in on a secret. Shhhhhhhhhhhhhhhh...
I write work emails twice.
The first time is to decide what I WANT to say.
The second time is to decide HOW I want to say it.
Two VERY different things!
My FIRST draft may be blunt, cold, accusatory... or could show emotion in an unhelpful way. (Especially if I'm PISSED OFF! Not gonna lie to ya ladies.)
FYI - Emotion can be good, but it needs context. More on this another time...
The SECOND draft is ensuring that the business objectives are front of mind.
Work emails are about achieving the business objectives.
But we are HUMANS, not robots, so we can write emails in our "human-feeling code" and sometimes the way we write emails cloud the message we wish to convey.
Draft your emails first, wait 15 minutes, read them again with a different frame of mind.
It may result in a more professional email.
AND - We've all sent some doozys in the past.. don't feel bad about this. xxxx Whatever you've done, I've done worse! xx